Order Processing
At Milo Hiker, we aim to process all orders as efficiently as possible. Once your order is confirmed, it is prepared for dispatch based on product availability and order volume. You will receive a confirmation email once your order has been successfully placed.
Order Confirmation & Tracking
After your order is shipped, we will send you a notification via email that includes tracking details, so you can follow your package every step of the way. If you do not receive a tracking link within a reasonable time, please contact us at [email protected].
Shipping Charges
Shipping charges, if applicable, will be displayed at checkout before you complete your purchase. We aim to keep shipping costs fair and transparent, and in many cases, promotional discounts or free shipping offers may apply.
Cash on Delivery
We currently offer Cash on Delivery (COD) as our primary method of payment. Please ensure that someone is available at your shipping address to receive the package and complete the payment.
Order Issues and Support
If there is any issue with your order—such as a missing item, incorrect product, or delivery concern—please contact us within 48 hours of receiving your shipment at [email protected]. Our team is here to ensure you’re satisfied with your purchase.
Contact Us
For any additional questions regarding shipping, tracking, or order handling, feel free to reach out to us at [email protected].